VOIORA

PRIVACY POLICY

Last updated: 2 July 2026

Introduction

This Privacy Policy explains how VOIORA ('we', 'us', 'our') collects, uses, and protects your personal information when you visit voiora.com or place an order with us.

We are committed to handling your data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Contact details you provide, such as your name, email address, delivery address, and phone number
Order details, including items purchased and payment confirmation (we do not store your full card details — payments are processed securely by our payment provider)
Technical information such as your IP address, browser type, and how you interact with our website
Any messages you send us through our Contact form

How We Use Your Information

To process and deliver your orders
To respond to enquiries you send us
To send order confirmations and important updates about your purchase
To improve our website and product range
To meet our legal and accounting obligations

Sharing Your Information

We share limited personal data with trusted third parties where necessary to fulfil your order — for example, our payment processor (to take payment) and courier partners (to deliver your order). We do not sell your personal information to third parties.

Cookies

Our website may use cookies to help it function properly and, where enabled, to understand how visitors use the site. You can control or disable cookies through your browser settings.

Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements.

Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and the right to object to or restrict certain processing. To exercise any of these rights, contact us at hello@voiora.com.

If you're unhappy with how we've handled your data, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact Us

For any questions about this Privacy Policy, please reach out via our Contact page or email hello@voiora.com.

This page is a general template provided for convenience and does not constitute legal advice. Before publishing, please have it reviewed by a qualified solicitor to ensure it fully reflects your business setup and complies with applicable UK consumer protection and data protection law.