We currently deliver to addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
These are estimates, not guarantees. Delivery times may be affected by stock availability, weather, courier delays, or other circumstances outside our control.
Delivery costs are calculated at checkout based on the size, weight, and destination of your order. Any applicable delivery charge will always be shown before you complete your purchase — there are no hidden fees added afterward.
Larger appliances may require kerbside or room-of-choice delivery depending on the courier used. Specific delivery instructions, if any, will be provided in your order confirmation email.
Once your order has been dispatched, we'll email you a confirmation. Where a tracking number is available, it will be included so you can follow your delivery's progress.
If you're not available to receive your delivery, the courier will typically leave a card with instructions for rescheduling or collection. Please follow up promptly, as items left unclaimed for too long may be returned to us.
If your order arrives damaged, incomplete, or doesn't arrive at all, please contact us as soon as possible via our Contact page so we can resolve it quickly. See our Returns & Refunds Policy for more detail on faulty or damaged goods.
Questions about delivery on an order you've placed, or before you buy? Reach us via our Contact page or email hello@voiora.com.